Hello, how are you?
About two weeks ago I bought a screen of the Sony Bravia brand model
xbr55x900e, I've been buying it for a while now, until I got upset, my elbow
hurt a little, because as you know, these screens have a high purchase
value, but since it's really worth the acquisition, I've been investigating
for a year which of the models that the Sony brand handled in that year
(2017) were within my reach and to my requirements, and for this, years ago
I had acquired the model screen xbr49x830c, an excellent screen which my
parents use to watch their favorite programs, was Then I liked the
characteristics that this TV had, for which I dared to acquire another
product from the same brand, but I had already investigated which screen I
was going to acquire, so I investigated even more about the new technologies
that had that year (2017), for which I was very struck by the model
xbr55x900e, which without lying, I was surprised by the characteristics it
has, and the quality far superior to that of xbr 49x930c, clarifying that
one has better and more advanced technology than the 830c.
|
| XBR49X930C Sony Bravia |
Since I acquired the 900e screen, which by the way I bought directly with
Sony, and I waited for a long time at the department stores in my city to
lower the price of the product, but instead of going down, they increased, I
decided to do it directly with they, and it was like that, took five days
when the screen will arrive at my house, I was afraid that it would arrive
broken or something like that, since they sent it to me from Mexico City to
the south of the country, but thanks to God arrived well without problems.
Then I decided to remove it from its packaging and everything, I turned it
on and the welcome screen and the initial configuration came out, but for
that and I think that everything started here, both my mistake and the
screen, partly because I should not have updated it , since she asked me for
the Internet access code of the modem and I put it on, and then she started
updating the system, it took approximately an hour to update, I consider
that this part should not have been done, but I should skip this step and
leave the television with the configuration and the system that it brought
from the factory and omit this update that she did, since I did not see for
sure the image quality and the configuration in which they were in normal
conditions and without trepidation in the frames and movements of the videos
with black stripes.
|
| 900E Series |
After I updated, I was watching videos on YouTube, but here I was watching
videos in aspect ratio 16: 9, that is, in full screen without black bars,
and as I mentioned before, let's say I copied the video configuration that I
have in the xbr49x930c screen for the xbr55x900e, so that the videos would
be seen as I like them, and honestly the videos in full screen amazed me of
the spectacular quality of the image that reflects, as well as the fluidity
of the frames with very fast movements that even dizzy Everything was fine
for a few days, but everything started when I started watching videos with
black bars, the problem is that when there are very fast movements, the
motionflow feature does not work, that's right, it does not work, I thought
that then, the problem was the YouTube application, I had even updated the
application from the Play store, and even then the problem still existed,
even at that time I agreed to the configuration of videos, and there I
noticed that the section of movements, in motionflow, it was in soft and the
cinemotion in clear, that is to say that the fluidity in the videos should
run at 100% and without any trepidation in the fast movements, but even so
it remained as it was, there was trepidation in the videos with black
stripes, I was worried because on the screen I like to see many videos on
YouTube, but then I started to think if it really was an application error,
or software (Android) or some hardware, but And the latter had very little
chance of it.
So using my logic, it was that I started watching videos on Netflix, and to
my surprise, the same thing happened, there were trepidations in videos with
black stripes, and the movies with full screen there was no trepidation and
they ran with an excellent fluency and with the configuration of movement
that I mentioned above, this was where I ruled out that this problem was
then only YouTube, since Netflix was also involved in the matter, here was
where my concern was great and more or less what I was hitting is that this
is a firmware error, but to corroborate it, I needed to make a last test,
watch a video from a USB device, and that's how it was, downloaded a video,
and saved it on the device, played it on the screen, and if , that's how it
was, there was trepidation in the video too, but, on this occasion, there
was something that gave me the sense to make sure it was a firmware problem,
since in the option n screen, there is a section that says enlarge image, I
did, and oh surprise, to maximize the video, began to run the video with
full fluency and without trepidation.
Since I was almost ready to sleep on that day that was almost an ordeal for
me, I remembered that when I turned it on for the first time, the screen
asked me to update, as I told you before, I did not let the screen work with
the software and firmware that it brought from the factory, but updated
before it was given the first use, and the next day I started researching in
the online and physical manuals, to be able to restore the screen system
from the factory, and I did it from the Android environment, from home>
preferences> factory settings> restore. The screen was formatted and
everything began to be normal with its configurations and everything. This
time I did not connect it to the internet, so that it did not update the
system, if I did not skip the step and according to me, it was left with the
system that it brought from the factory, but I do not know why I got the
impression that it did not , if not it was restored but with the update that
was downloaded on the day I turned it on when I bought it, my headache was
increasing, as I went back to doing the tests and realized that the problem
still existed, even without the configurations that I had copied from the
930c, that is, the problem persisted, that's when I started to research on
the internet, but the detail is that there is no information in Spanish,
only in English, and so I researched about my problem , since I did not
consider that I was the only one with this detail, and if indeed I found
information in foreign pages, and that the error is incurring in the
firmware and some bad video configuration.
As I was not convinced in the restoration of the system through Android, I
did it manually as established in the user manual, in which I disconnected
the screen, pressed the power buttons and the minus button and waited for
the time for the central led to turn green, it was so I did it and the
restoration was done manually, if it took a while to perform this
procedure the screen, but here if I considered that it was restored with
the pre-installed software that brings manufactures the screen. I went
back to the initial configuration step and it turned on fine and
everything. And I copied the configuration of the 830c to the 900e, but
now I was more careful with it, since there could be the possibility that
the firmware failure was here, in the configuration of the video, it was
then that I was configuring the way to step video settings, and it was
here that I discovered the big issue, that is, the problem had been found
in a feature of the video configuration, well not one, but several, and
that is between them to find this problem, all the settings that are
predetermined by the manufacturer, I set them to NO or OFF, and this is
where I began to realize that when a feature was disabled, the videos with
black stripes, its fluidity ran without any problem, the characteristic
that I realized that has this problem is in CREATION OF REALITY, this is
the characteristic that is making the videos with black stripes have
trepidations in rapid movements, as well as the levels of SHARPNESS in the
videos and in the BLACK LEVELS , it is important to emphasize that these
characteristics are the most particular of Sony, and honestly it is a very
big and serious problem, since they are the characteristics that define
the screen as such.
Leaving the screen with a simple configuration, what I did was turn it
off, that is, turn it off, do not suspend it or restart it, in order to
turn off the screen you must keep pressing the green button on the remote
control for about 10 seconds until on the screen you leave the message
off, and then turn on the same button and when I saw videos on YouTube
with black stripes and saw that the vibrations and vibrations were gone,
there was normal fluency with motion settings in motionflow> soft or
custom higher, and in cinemotion> high, likewise in the application of
Netflix the trepidations no longer existed, all due to some flaw in the
main characteristics that define the Sony Bravia screen.
It is important to note that this failure, because it can not be called
another name, is incurring in many TV sets, as I indicated previously
there is only information in English for this problem, in the Sony
community, it has already established forums on help and response But the
Sony team has not yet presented a solution. Maybe because for them it is
not a problem, that is to say that it is a failure of video configuration
by the user, but even so, this problem should be solved by them, since I
should not affect the operation of the TV at all.
Below are the aspect ratios that work and the motionflow feature does not
work:
16: 9 works
1.85: 1 works
2.2: 1 don't work
2.222 don't work
2.40: 1 don't work
Applications and Players that we have problems with.
Mx Player
VLC Player
Reproductor de Bravia
Netflix
YouTube.
It is also necessary to mention that an update was sought for the
operating system from the AndroidTV platform, and this is where I still
have doubts, since as I indicated when I turned on the screen and
connected it to the internet, it indicated that there were updates, After
I made a sudden restoration, I turned off the updates and after a while
(three days), I searched for updates from the Android environment, and
this indicates that there are no updates for the system, but there is an
unknown in all this, since from my computer, entering the Sony support
page and typing the model number of the screen, in the drivers and
software section, a firmware update appears, dated January 16, 2018, with
version number, PKG6. 2818.0075NAA which is different from the one that
the screen brings from the factory, which is PKG6.2676.0070NAA as you can
see in the following image in the upper corner.
Screen capture Help menu on Bravia TV 900E series.
I clarify, that through the environment of AndroidTV this update has not
been made, because the same system informs me that there is no update for
the system, but through a computer on the Sony support page if it is
found, here I comment that I have not made this update by direct download
and paste it into a USB and the screen is responsible for the installation
process, as I still do not dare, due to the fear that it will do something
wrong and spoil the update process, likewise, the Sony support page in
this update, only points out some problems to be solved, but the problem
about motionflow and videos with black stripes do not see it as a relevant
case in the update.
900E isn't update.
Also I do not know if this update has any relation with the version
followed by Nougat, that is to say Oreo, so I can not assure you either
since I have not tried it. (I already tried it and it's not Oreo)
https://esupport.sony.com/LA/p/swu-download.pl?mdl=XBR55X900E&upd_id=11395&os_group_id=18
I had previously told you that the problem was what the features that
define the Sony Bravia screen are, I set to manually and step by step to
determine which configuration is appropriate for the use and playback of
videos, either on YouTube, Netflix or the default player, and there are no
problems with trepidation and vibrations in the fast movements of any
video, so record the configuration, and it is what I show you below:
Honestly it was too nice to be true, but some small problem had to emerge
from the screen, and the truth disappoints me this mistake, because as I
said before, I have the model 830c, which does not present any problem in
terms of trepidation with videos in black stripes.
Well I hope you can use the settings I show you in the video and if it is
affirmative, let me know in the comments. Thanks.
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